Haptik vs Vozy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Haptik starts at See pricing page and Vozy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agent Studio
- AI voice agents
- WhatsApp and RCS messaging
- Agent co-pilot for human staff
- Conversation analytics
- 100+ languages
- Generative AI virtual agents
- Autonomous collections agent
- Conversation analytics
- IVR replacement
- Lead qualification
- Appointment scheduling
| Feature | Haptik | Vozy |
|---|---|---|
| Best for | Enterprise conversational AI agents for support, sales and voice | Conversational AI agents for large B2C customer service |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Jio Haptik Technologies | Vozy |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Both offer: Conversation analytics.
Pricing compared
Haptik starts at See pricing page and Vozy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Haptik
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
- No public pricing
- Geared to large enterprises
- Setup usually involves sales and services
Vozy
- Separate agents for service, collections and analytics
- Built for large customer bases
- Spanish-first site
- No self-serve plan
- Pricing not published
- Aimed at large companies
Which one should you choose?
Choose Haptik if you want:
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
Watch out: no public pricing.
Choose Vozy if you want:
- Separate agents for service, collections and analytics
- Built for large customer bases
- Spanish-first site
Watch out: no self-serve plan.
Haptik vs Vozy FAQ
What is the difference between Haptik and Vozy?
Haptik: Enterprise conversational AI agents for support, sales and voice. Vozy: Conversational AI agents for large B2C customer service. Both are customer support tools.
Is Haptik or Vozy cheaper?
Haptik starts at See pricing page and Vozy starts at See pricing page. Check both pricing pages for current plans.
Do Haptik and Vozy have free plans?
Haptik: No. Vozy: No.
Who makes Haptik?
Haptik is made by Jio Haptik Technologies, based in India.
Who makes Vozy?
Vozy is made by Vozy.
Which should I choose, Haptik or Vozy?
Choose Haptik if you value covers chat, messaging apps and phone and multilingual voice agents. Choose Vozy if you value separate agents for service, collections and analytics and built for large customer bases.