kitio.aiFini vs ChatFast
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Fini starts at See pricing page and ChatFast starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Chat, email and voice agent
- 130+ languages
- Pay-per-resolution pricing
- Slack coworker for agents
- Agent-to-agent handoff
- Decision audit trail
- Training on site, help center and files
- Answer testing playground
- Lead and detail capture
- Contextual human handoff
- One-snippet website widget
- Unlimited agents on paid plans
| Feature | Fini | ChatFast |
|---|---|---|
| Best for | AI support agent for chat, email and voice, priced per resolution | AI agents trained on your site and docs for support and sales |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, 14-day trial |
| Made by | Fini | ChatFast |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Fini starts at See pricing page and ChatFast starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$0.89 / resolved ticket
- Chat, email and widget
- Up to 3,000 tickets
Scale
$0.69 / resolved ticket
- Up to 10,000 tickets
- Voice channel
Enterprise
$0.49 / resolved ticket
- Unlimited tickets
- Data residency and BAA
- 90-day free pilot
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Fini
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
- Voice only on higher tiers
- Free pilot limited to Enterprise
- Costs rise with ticket volume
ChatFast
- Unlimited agents on every paid plan
- Test answers before going live
- Simple one-script install
- No permanent free plan
- Prices not shown in the evidence
- Few channels beyond the website widget listed
Which one should you choose?
Choose Fini if you want:
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
Watch out: voice only on higher tiers.
Choose ChatFast if you want:
- Unlimited agents on every paid plan
- Test answers before going live
- Simple one-script install
Watch out: no permanent free plan.
Fini vs ChatFast FAQ
What is the difference between Fini and ChatFast?
Fini: AI support agent for chat, email and voice, priced per resolution. ChatFast: AI agents trained on your site and docs for support and sales. Both are customer support tools.
Is Fini or ChatFast cheaper?
Fini starts at See pricing page and ChatFast starts at See pricing page. Check both pricing pages for current plans.
Do Fini and ChatFast have free plans?
Fini: No. ChatFast: No, 14-day trial.
Who makes Fini?
Fini is made by Fini, based in United States.
Who makes ChatFast?
ChatFast is made by ChatFast.
Which should I choose, Fini or ChatFast?
Choose Fini if you value pay only for solved tickets and free escalations to humans. Choose ChatFast if you value unlimited agents on every paid plan and test answers before going live.