kitio.aiFini vs Breezy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Fini starts at See pricing page and Breezy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Chat, email and voice agent
- 130+ languages
- Pay-per-resolution pricing
- Slack coworker for agents
- Agent-to-agent handoff
- Decision audit trail
- Answers from your website
- Booking changes on eola and PracticeHub
- Human handover with reasons
- Voice calls and phone number
- Credit-based billing
| Feature | Fini | Breezy |
|---|---|---|
| Best for | AI support agent for chat, email and voice, priced per resolution | AI chat and voice assistant for tour and activity booking websites |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Fini | Breezy |
| Based in | United States | United Kingdom |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Fini starts at See pricing page and Breezy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$0.89 / resolved ticket
- Chat, email and widget
- Up to 3,000 tickets
Scale
$0.69 / resolved ticket
- Up to 10,000 tickets
- Voice channel
Enterprise
$0.49 / resolved ticket
- Unlimited tickets
- Data residency and BAA
- 90-day free pilot
4 plans
Free
Free
- 500 credits
- About 200 conversations
Basic
£129 / 5,000 credits
- About 2.6p per credit
Starter
£250 / 15,000 credits
- About 1.7p per credit
Scale
£750 / 50,000 credits
- About 1.5p per credit
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Fini
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
- Voice only on higher tiers
- Free pilot limited to Enterprise
- Costs rise with ticket volume
Breezy
- Can reschedule and cancel bookings
- Try it in a minute without signing up
- Unanswered conversations are free
- Booking changes only on eola and PracticeHub
- Prices are in GBP
- Built for tour and activity businesses
Which one should you choose?
Choose Fini if you want:
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
Watch out: voice only on higher tiers.
Choose Breezy if you want:
- Can reschedule and cancel bookings
- Try it in a minute without signing up
- Unanswered conversations are free
Watch out: booking changes only on eola and practicehub.
Fini vs Breezy FAQ
What is the difference between Fini and Breezy?
Fini: AI support agent for chat, email and voice, priced per resolution. Breezy: AI chat and voice assistant for tour and activity booking websites. Both are customer support tools.
Is Fini or Breezy cheaper?
Fini starts at See pricing page and Breezy starts at See pricing page. Check both pricing pages for current plans.
Do Fini and Breezy have free plans?
Fini: No. Breezy: Yes.
Who makes Fini?
Fini is made by Fini, based in United States.
Who makes Breezy?
Breezy is made by Breezy, based in United Kingdom.
Which should I choose, Fini or Breezy?
Choose Fini if you value pay only for solved tickets and free escalations to humans. Choose Breezy if you value can reschedule and cancel bookings and try it in a minute without signing up.