kitio.aiDovetail vs Yasna
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Dovetail starts at See pricing page and Yasna starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Automatic transcript analysis
- Feedback channels
- AI chat across customer data
- Digital Twins
- Dashboards
- API and integrations
- AI-moderated interviews
- Text, voice and video
- Respondent recruitment
- Adaptive follow-up questions
- 45+ languages
- Reporting
| Feature | Dovetail | Yasna |
|---|---|---|
| Best for | Customer intelligence platform that analyzes calls, tickets and surveys | AI-moderated interviews with real people at scale |
| Category | Research & search | Research & search |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Dovetail | Yasna |
| Based in | Australia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Dovetail starts at See pricing page and Yasna starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free
Free
- One feedback channel
- Calls, documents and surveys
- No card required
Enterprise
Custom
- Unlimited agents and channels
- Dashboards
- Priority support and onboarding
5 plans
1,000 credits
€300 / 1,000 credits
- Non-expiring credits
- One credit per data point
5,000 credits
€1,500 / 5,000 credits
- Non-expiring credits
- One credit per data point
10,000 credits
€3,000 / 10,000 credits
- Non-expiring credits
- One credit per data point
50,000 credits
€15,000 / 50,000 credits
- Non-expiring credits
- One credit per data point
100,000 credits
€30,000 / 100,000 credits
- Non-expiring credits
- One credit per data point
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Dovetail
- Free plan for individuals
- Pulls many feedback sources together
- Ask questions across all research
- Free plan has only one channel
- Paid tier is custom-priced Enterprise
- Support isn't included on Free
Yasna
- Interviews at survey-like effort
- Recruits from your CRM or panels
- Credits do not expire
- Priced in euros, from EUR 300
- Cost depends on interview complexity
- Demo-led sales process
Which one should you choose?
Choose Dovetail if you want:
- Free plan for individuals
- Pulls many feedback sources together
- Ask questions across all research
Watch out: free plan has only one channel.
Choose Yasna if you want:
- Interviews at survey-like effort
- Recruits from your CRM or panels
- Credits do not expire
Watch out: priced in euros, from eur 300.
Dovetail vs Yasna FAQ
What is the difference between Dovetail and Yasna?
Dovetail: Customer intelligence platform that analyzes calls, tickets and surveys. Yasna: AI-moderated interviews with real people at scale. Both are research & search tools.
Is Dovetail or Yasna cheaper?
Dovetail starts at See pricing page and Yasna starts at See pricing page. Check both pricing pages for current plans.
Do Dovetail and Yasna have free plans?
Dovetail: Yes. Yasna: No.
Who makes Dovetail?
Dovetail is made by Dovetail, based in Australia.
Who makes Yasna?
Yasna is made by Yasna.
Which should I choose, Dovetail or Yasna?
Choose Dovetail if you value free plan for individuals and pulls many feedback sources together. Choose Yasna if you value interviews at survey-like effort and recruits from your crm or panels.