kitio.aiDovetail vs Stetos
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Dovetail starts at See pricing page and Stetos starts at $39.99/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Automatic transcript analysis
- Feedback channels
- AI chat across customer data
- Digital Twins
- Dashboards
- API and integrations
- AI voice interviews
- Chat interviews
- Sentiment and topic analysis
- Embeddable widget
- Completion rewards
- Data export
| Feature | Dovetail | Stetos |
|---|---|---|
| Best for | Customer intelligence platform that analyzes calls, tickets and surveys | AI voice and chat interviewers for product and user research |
| Category | Research & search | Research & search |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $39.99/mo |
| Free plan | Yes | Yes |
| Made by | Dovetail | Stetos |
| Based in | Australia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Dovetail starts at See pricing page and Stetos starts at $39.99/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free
Free
- One feedback channel
- Calls, documents and surveys
- No card required
Enterprise
Custom
- Unlimited agents and channels
- Dashboards
- Priority support and onboarding
4 plans
Free
Free
- 2 active agents
- 10 sessions a month
- 10 voice minutes
Lite
$39.99/mo
- 50 sessions a month
- 160 voice minutes
- 100 insights chat credits
Basic
$119.99/mo
- 200 sessions a month
- 600 voice minutes
- Custom branding
- CSV exports
Pro
$199.99/mo
- 10 active agents
- 500 sessions a month
- 1,500 voice minutes
- 36 templates
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Dovetail
- Free plan for individuals
- Pulls many feedback sources together
- Ask questions across all research
- Free plan has only one channel
- Paid tier is custom-priced Enterprise
- Support isn't included on Free
Stetos
- Agents ask natural follow-up questions
- Findings link back to sources
- Free plan to test with
- Free plan allows only 10 sessions
- Voice minutes are tightly capped
- CSV export starts at the Basic plan
Which one should you choose?
Choose Dovetail if you want:
- Free plan for individuals
- Pulls many feedback sources together
- Ask questions across all research
Watch out: free plan has only one channel.
Choose Stetos if you want:
- Agents ask natural follow-up questions
- Findings link back to sources
- Free plan to test with
Watch out: free plan allows only 10 sessions.
Dovetail vs Stetos FAQ
What is the difference between Dovetail and Stetos?
Dovetail: Customer intelligence platform that analyzes calls, tickets and surveys. Stetos: AI voice and chat interviewers for product and user research. Both are research & search tools.
Is Dovetail or Stetos cheaper?
Dovetail starts at See pricing page and Stetos starts at $39.99/mo. Check both pricing pages for current plans.
Do Dovetail and Stetos have free plans?
Dovetail: Yes. Stetos: Yes.
Who makes Dovetail?
Dovetail is made by Dovetail, based in Australia.
Who makes Stetos?
Stetos is made by Stetos.
Which should I choose, Dovetail or Stetos?
Choose Dovetail if you value free plan for individuals and pulls many feedback sources together. Choose Stetos if you value agents ask natural follow-up questions and findings link back to sources.