kitio.aiCelonis vs Dimension Labs
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Celonis starts at See pricing page and Dimension Labs starts at $299/mo. Check both pricing pages for current plans.
AI analytics agent that finds what drives churn in customer conversations
Free trial · $299/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Process mining
- Context Model for AI agents
- AI use-case discovery
- Agent and system orchestration
- Supply chain solutions
- Conversation tagging with custom dimensions
- Churn and CSAT driver analysis
- CRM and revenue data joins
- AI chatbot analytics
- Review benchmarking
- Unlimited reports
| Feature | Celonis | Dimension Labs |
|---|---|---|
| Best for | Process intelligence platform that gives enterprise AI operational context | AI analytics agent that finds what drives churn in customer conversations |
| Category | Data & analytics | Data & analytics |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $299/mo |
| Free plan | No | No, 14-day trial |
| Made by | Celonis | Dimension Labs |
| Based in | Germany | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Celonis starts at See pricing page and Dimension Labs starts at $299/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Explore
$299/mo
- 1,000 conversations a month
- Up to 10 dimensions
Discover
$999/mo
- 5,000 conversations a month
- Custom dimensions
- Week 4 finding guarantee
Prove
$2999/mo
- 25,000 conversations a month
- Join up to 3 data sources
- 500K context rows
Scale
$6999/mo
- 100,000 conversations a month
- Unlimited data sources
- Priority support SLA
Enterprise
From $150,000/yr
- Unlimited volume
- Dedicated CSM
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Celonis
- Grounds AI in real process data
- Covers many business functions
- Long track record in process mining
- Enterprise-only pricing via sales
- Requires connecting core business systems
- Heavy for small companies
Dimension Labs
- Self-serve signup without a demo
- Ties feedback to revenue outcomes
- No contract on monthly plans
- Starts at $299 a month
- Revenue joins need the $2,999 plan
- Card required for the trial
Which one should you choose?
Choose Celonis if you want:
- Grounds AI in real process data
- Covers many business functions
- Long track record in process mining
Watch out: enterprise-only pricing via sales.
Choose Dimension Labs if you want:
- Self-serve signup without a demo
- Ties feedback to revenue outcomes
- No contract on monthly plans
Watch out: starts at $299 a month.
Celonis vs Dimension Labs FAQ
What is the difference between Celonis and Dimension Labs?
Celonis: Process intelligence platform that gives enterprise AI operational context. Dimension Labs: AI analytics agent that finds what drives churn in customer conversations. Both are data & analytics tools.
Is Celonis or Dimension Labs cheaper?
Celonis starts at See pricing page and Dimension Labs starts at $299/mo. Check both pricing pages for current plans.
Do Celonis and Dimension Labs have free plans?
Celonis: No. Dimension Labs: No, 14-day trial.
Who makes Celonis?
Celonis is made by Celonis, based in Germany.
Who makes Dimension Labs?
Dimension Labs is made by Dimension Labs.
Which should I choose, Celonis or Dimension Labs?
Choose Celonis if you value grounds ai in real process data and covers many business functions. Choose Dimension Labs if you value self-serve signup without a demo and ties feedback to revenue outcomes.