TRAQ

TRAQ records and transcribes sales and customer success calls, then turns them into structured data for the CRM, deal risk alerts and coaching. It is aimed at sales leaders, reps, RevOps and call centers that want an accurate picture of their pipeline.

Every conversation is scored, and moments such as objections or buying signals are flagged for review. Notes, follow-up drafts and action items are written and assigned automatically, and managers can track sentiment, follow-up cadence and talk-to-listen ratios across the team.

Strong calls from top performers can be saved into a coaching library with scorecards and role play for new hires. A mobile app also captures in-person meetings and cell calls, existing recordings can be imported, and Enterprise customers get onboarding help connecting their CRM and VoIP system.