Second Nature

Second Nature lets sales reps practice calls with AI avatars that play prospects, then scores and coaches them on how they did. Enterprises use it to train sales, support and call-center teams at scale without tying up managers in every practice session.

Scenarios include discovery calls, objection handling, cold calls and multi-persona meetings for B2B and B2C sales, with video and moving avatars acting as the buyer. Reps can repeat a role play as often as needed, and managers get results across the team.

Beyond sales it is used for learning and development, customer support, HR and call centers in industries such as insurance, telecom, financial services, technology and education. Sample role plays can be tried for free on the website, while full deployment goes through a demo.