Outbound AI

Outbound AI deploys voice agents that make the routine phone calls behind healthcare billing, such as claim status checks with insurers. It serves physician practices, health systems and revenue cycle partners that want to free staff from hours on hold.

Its Conversation AI Cloud handles phone-based administrative tasks across the revenue cycle, from claims follow-up to payment acceleration. The PayerVA Console gives teams a view into the virtual agents' work with payers.

Larger enterprises can customize agents and connect them to their systems of record, while partners can build their own solutions on the platform and use its conversation analytics. Pricing is arranged through a demo with the sales team.