Empy

Empy coaches people during important calls, suggesting answers from company knowledge and flagging tone or attention drops in real time. After the call it scores conversations against a shared playbook for sales and other customer-facing teams.

A desktop app listens locally to Zoom, Google Meet and Microsoft Teams calls, so no bot joins the meeting. During the call it spots questions and proposes replies grounded in your policies, tracks how much each side is speaking and nudges the user when the other party seems disengaged.

Recordings feed an analytics workspace where managers define what a good call looks like for each role and review how calls measure up. Empy pitches privacy as a selling point and offers VPC and on-premise deployment for companies that cannot send call audio to outside clouds.