Frontdesk vs Alenta AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Frontdesk starts at $99/mo and Alenta AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 AI call answering
- Lead qualification
- Appointment booking
- Web chat, SMS and email agents
- AI CRM and tickets
- Outbound calls and sequences
- Learns from your website
- Lead qualification
- In-chat meeting booking
- Human handoff
- Voice agent for phone calls
- CRM and calendar integrations
| Feature | Frontdesk | Alenta AI |
|---|---|---|
| Best for | AI receptionist that answers calls, texts, emails and chats 24/7 | Website chat agent that answers visitors and books meetings |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $99/mo | See pricing page |
| Free plan | No, 7-day trial | No, trial available |
| Made by | Frontdesk | Alenta AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: Lead qualification.
Pricing compared
Frontdesk starts at $99/mo and Alenta AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Business-in-a-Box
$99/mo
- 200 voice minutes per month
- 100 chatbot convos and 400 SMS
- Zapier and verified outbound number
- 7-day free trial
Partner / Enterprise
Custom
- Pricing set by monthly volume
- Custom data retention
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Frontdesk
- Calls, chat, SMS and email in one plan
- Quick five-minute setup
- Includes a CRM and ticketing
- Only 200 voice minutes on the base plan
- Overages add to the bill
- Enterprise pricing is custom
Alenta AI
- Live on a site within minutes
- Books meetings inside the chat
- Works with most website builders
- Monthly question caps on lower plans
- Custom logic is an add-on or higher tier
- Advertised prices assume annual billing
Which one should you choose?
Choose Frontdesk if you want:
- Calls, chat, SMS and email in one plan
- Quick five-minute setup
- Includes a CRM and ticketing
Watch out: only 200 voice minutes on the base plan.
Choose Alenta AI if you want:
- Live on a site within minutes
- Books meetings inside the chat
- Works with most website builders
Watch out: monthly question caps on lower plans.
Frontdesk vs Alenta AI FAQ
What is the difference between Frontdesk and Alenta AI?
Frontdesk: AI receptionist that answers calls, texts, emails and chats 24/7. Alenta AI: Website chat agent that answers visitors and books meetings. Both are customer support tools.
Is Frontdesk or Alenta AI cheaper?
Frontdesk starts at $99/mo and Alenta AI starts at See pricing page. Check both pricing pages for current plans.
Do Frontdesk and Alenta AI have free plans?
Frontdesk: No, 7-day trial. Alenta AI: No, trial available.
Who makes Frontdesk?
Frontdesk is made by Frontdesk.
Who makes Alenta AI?
Alenta AI is made by Alenta AI.
Which should I choose, Frontdesk or Alenta AI?
Choose Frontdesk if you value calls, chat, sms and email in one plan and quick five-minute setup. Choose Alenta AI if you value live on a site within minutes and books meetings inside the chat.